Privacy Policy

Introduction & Scope

This Privacy Policy describes how Rectin Kenya Ltd. (“Rectin”, “we”, “our”) collects, uses, shares and protects personal information you (“you”, “your”) provide through our website rectin.za and related services.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website.

Information We Collect

We may collect the following types of personal information:

• Contact details: name, address, phone number, email address.
• Order information: products purchased, quantity, price, shipping & billing addresses.
• Website usage data: IP address, browser type, pages visited, time on site, device used.
• Cookies & similar technologies: We use cookies to improve your experience.

Purpose of Processing

We use your personal information for:

• Processing and managing your Rectin orders.
• Providing information about our products and services.
• Enhancing our website and user experience.
• Communicating with you about your account, orders, or inquiries.
• Sending marketing communications (only if you consent).
• Fulfilling legal obligations and protecting our rights.

Sharing with Third Parties

We may share your personal information with third parties in these circumstances:

• Service providers: e.g. payment processors, delivery services, hosting companies.
• Legal compliance: when required by law or legal process.
• Protection of rights: to protect our rights, property, safety, or those of others.
• Business transactions: e.g. merger, acquisition or sale of assets.

We do not sell or rent your personal data to third parties for marketing purposes.

Your Rights

Under Kenya POPIA and applicable laws, you have rights including:

• Access: request and obtain details of your personal data we hold.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request erasure of your personal data.
• Objection: object to certain processing activities.

To exercise your rights, email [email protected] with subject “Privacy Request”.

Data Security

We implement technical, administrative and physical measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no system is completely secure.

Policy Updates

We may update this Privacy Policy periodically. Any significant changes will be posted here with a “Last updated” date.

Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rectin Kenya Ltd.
123 Kimathi Street, Nairobi, 00100, Kenya
Tel: +254 20 123 4567
Email: [email protected]